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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Knight

September 5, 2025

5  out of  5
rating by Kevin Knight
"Extremely knowledgeable and helpful agency. I recommend them wholeheartedly."
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Hanna Christensen

September 5, 2025

5  out of  5
rating by Hanna Christensen
"Greg is always super responsive with a quick reply whenever I need him! I move fairly often and he makes it very simple to transfer my insurance."
We responded:
"Hanna, thank you for your wonderful feedback! I'm happy to know that our prompt responses and assistance with your insurance transfers have been helpful. If there's anything else you need, feel free to reach out anytime!"
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ROB HART

September 3, 2025

5  out of  5
rating by ROB HART
"Had a windshield replaced a few months back. Had some issues with the installation. Needless to say it cracked. Called Greg and his team Hanna being the one I dealt with mostly. Have to say after a few weeks of back and forth and a bit of confusion. Greg and Hanna along with a young lady by the name of Courtney and a nice fellow Billy. Got it taken care for me without it costing me another deductible. Am very happy with my choice in this company for my insurance needs. Plan on a good long relationship with them because of this. They truly care."
We responded:
"Thank you, Rob, for sharing your experience! I'm glad Hanna, Courtney, and Billy could assist you with the windshield issue and ensure everything was resolved smoothly. It's wonderful to know you're satisfied with your choice and plan to continue with us. We truly value your trust and are here for any future needs. Let us know if there's anything else we can do for you!"
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Laura Hines

September 3, 2025

5  out of  5
rating by Laura Hines
"Hannah was amazing with providing information and listening. She helped me corral multiple policies and it all came together easily. Great experience!!"
We responded:
"Thank you, Laura! I'm happy to hear that Hannah was able to assist you effectively and make the process smooth. Our team is dedicated to providing excellent service, and it's great to know you had a positive experience. If you need anything else, feel free to reach out!"
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Susan Walters

August 27, 2025

5  out of  5
rating by Susan Walters
"Ken , Megan and Tammy are wonderful they are very friendly and professional to wor with I recommend them to everyone I know"
We responded:
"Thank you, Susan! I'm happy to hear that Ken, Megan, and Tammy made such a positive impression. Their dedication to providing friendly and professional service is truly appreciated. If you ever need anything else, feel free to reach out!"
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Martha Jenkins

August 27, 2025

5  out of  5
rating by Martha Jenkins
"Greg Ochipa's office staff is awesome.! We are in California and we needed car insurance for our daughter in North Carolina. From the very first phone call, they were so helpful and friendly. I am so appreciative of them. My daughter loved all the help they provided her to complete the transfer of insurance. They also helped her walk through the how to register for NC Plates. Thank y'all for such great service!"
We responded:
"Thank you, Martha, for your wonderful feedback! I'm delighted that our team could assist both you and your daughter with the insurance transfer and registration process. It's great to know our service made a difference for you. If there's anything else we can do for you, just let us know!"
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justin faulkner

August 7, 2025

5  out of  5
rating by justin faulkner
"They are always so helpful and pleasant anytime I call."
We responded:
"Thank you, Justin! I'm happy to hear that you've found our team helpful and pleasant whenever you call. We’re committed to providing great service and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Rebecca Lester

July 22, 2025

5  out of  5
rating by Rebecca Lester
"Great experience purchasing auto and rental insurance"
We responded:
"Thank you for your review, Rebecca! I'm happy to hear that you had a great experience purchasing insurance with us. Your satisfaction is important, and we're here to help with any future needs. Let us know if there's anything else we can assist you with!"
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Chelsea Lynn

July 22, 2025

5  out of  5
rating by Chelsea Lynn
"Great experience every single time. These guys offer so many services and Hannah always takes the time to thoroughly explain all my options. Have been with them for years and they always have my back!"
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Whittney McFarlain

July 18, 2025

5  out of  5
rating by Whittney McFarlain
"I cannot say enough great things about this place in particular . The staff know us by name .. they’re not only resourceful in their expertise , but also affordable and efficient. Highly recommend using their service"
We responded:
"Whittney, thank you so much for the fantastic review! I'm really happy you had such a positive experience with our office. Your support means a lot to us."
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Italian Travel and Tours

July 10, 2025

5  out of  5
rating by Italian Travel and Tours
"Greg Ochipa’s State Farm office is truly the best in town! They have written all our personal and many business policies for us for several years, and the service we receive from them is always friendly and professional. We have never had any issues with claims, and the agents are proactive in working with us to make sure we have the right products and good rates. Very highly recommend Greg and his staff!"
We responded:
"Thank you for your wonderful feedback! I'm so happy to know that our team has been able to provide you with friendly and professional service over the years. It's great to hear that our proactive approach and commitment to finding the right products and rates have met your needs. We truly appreciate your recommendation! If there's anything else we can assist you with, just let us know."
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Jennifer Chadwick

July 10, 2025

5  out of  5
rating by Jennifer Chadwick
"I love my insurance company! Everyone at this location has been more than helpful with all of my questions and insurance needs. They go above and beyond..always!"
We responded:
"Jennifer, thank you for your wonderful review. I'm glad to know that our team has been helpful with your questions and insurance needs. We always strive to go above and beyond for our customers. If you need any further assistance, we're here for you. - Greg Ochipa - State Farm Insurance Agent, Wilmington, NC"
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Beth Gore

July 9, 2025

5  out of  5
rating by Beth Gore
"Lovely staff who responds to all you inquiries with excellent customer service and care!"
We responded:
"Thank you for your review, Beth! I'm happy to hear that our team provided you with excellent service and care. We always strive to be responsive and attentive to your needs. Let us know if there's anything else we can assist you with!"
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Deb Malo

July 3, 2025

5  out of  5
rating by Deb Malo
"Very friendly and very knowledgeable. They go the extra mile to ensure a great experience. Highly recommend!"
We responded:
"Thank you, Deb! I'm happy to hear that you found our team friendly and knowledgeable. We always aim to go the extra mile for our customers. If you ever need anything else, just let us know!"
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Shelly Starzyk

July 3, 2025

5  out of  5
rating by Shelly Starzyk
"Tammy was so much help and did a great job.Every time I have dealt with her and every one else is such a great experience"
We responded:
"Thank you for your review, Shelly! I'm happy to hear that Tammy and the rest of our team have consistently provided you with great experiences. Your satisfaction is important to us, and we appreciate your feedback. Let us know if there's anything else we can assist you with!"
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Tanya Taylor

June 11, 2025

5  out of  5
rating by Tanya Taylor
"Seemless and spectacular service! Great pricing!"
We responded:
"Thank you for your review, Tanya! I'm happy to hear you enjoyed our seamless service and found our pricing great. If you ever need anything else, feel free to reach out!"
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Ming D

June 6, 2025

3  out of  5
rating by Ming D
"They respond quickly. They answer the phone call quickly. They can prepare the paperwork quickly. They made a typo on the form. It was a mistake and people do make mistake. But when I returned to fix the form they tried to blame me for sending them blurry documents and the other party who found the mistake. Maybe it was an individual case that doesn’t represent all, but I am not a huge fan of the fact that they’re not able to take responsibility when they made a mistake."
We responded:
"Thank you for sharing your experience. While the paperwork we received had some clarity issues that led to an error, we were glad to be able to correct it immediately. We understand how frustrating it can be when things don’t go as smoothly as planned and truly appreciate your patience. Your feedback helps us fine-tune our process, and we hope to serve you better in the future."
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DadLifeOf3

April 9, 2025

5  out of  5
rating by DadLifeOf3
"Mr Ken made it a breeze for me to get the coverage I wanted and was very knowledgeable and pleasant to speak with. Highly recommend."
We responded:
"Thank you for sharing your experience! We’re happy to know that Ken made things go smoothly for you. We truly appreciate you taking the time to share your thoughts. If there’s anything else we can help with, we’re here for you."
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Evan

April 8, 2025

5  out of  5
rating by Evan
"Had another great experience today with insurance and customer service. Tammy helped me add my new vehicle to my plan and remove the old one. Took maybe 4 minutes tops. And she had a new card and binder sent to my email within 5. (Probably a little less) was very easy to work with on my policy and which works best for my budget. Great service!"
We responded:
"Thank you for your kind review. We are grateful to serve you!"
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Chris Chance

March 29, 2025

5  out of  5
rating by Chris Chance
"Tammy is awesome! I love this office."
We responded:
"Chris, thank you for your wonderful review! I'm happy to know that you feel treated like family at our office. We genuinely care about our customers and strive to create a personable experience. If you ever need anything, we're here for you. - Greg Ochipa - State Farm Insurance Agent, Wilmington, NC"
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Terri Wagner

March 18, 2025

5  out of  5
rating by Terri Wagner
"I have been with this company for years and they have never done me wrong. Highly efficient staff as well as compassionate and professional people. Highly recommend."
We responded:
"Terri, thank you for your wonderful review! I'm glad you had a positive experience with our office. Your satisfaction is important to us, and we're here to help with any insurance needs or questions. - Greg Ochipa - State Farm Insurance Agent, Wilmington, NC"
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James Varrone

March 14, 2025

5  out of  5
rating by James Varrone
"Great service. Staff is always friendly and professional."
We responded:
"Thank you, James, for your wonderful feedback! I'm glad to know that our team's friendly and professional service made a positive impression on you. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Alex Wright

March 11, 2025

5  out of  5
rating by Alex Wright
"Everytime I work with Ochipa State farm insurance I have a great experience. I just worked with Tammy from that office and she was courteous, fast, and professional. Whether Im adding a new vehicle, new driver, or life insurance I reach out to to Ochipa! thank you guys and if your on the market for insurance please give them a call!"
We responded:
"Thank you, Alex, for your wonderful feedback! I'm happy to know that you consistently have a great experience with us. Tammy will be delighted to hear your kind words about her courteous and professional service. We're always here to assist you with any and all of your insurance needs. Don't hesitate to reach out if you need anything else!"
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Tiffany

March 7, 2025

5  out of  5
rating by Tiffany
"I love this office and Tammy who works there is so helpful and kind!! Highly recommend"
We responded:
"Thank you so much, Tiffany! I'm delighted to know you love our office and that Tammy has been so helpful and kind. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Michelle Green

March 5, 2025

5  out of  5
rating by Michelle Green
"I wanted to express my sincere appreciation for Tammy's assistance with my recent insurance renewal. This situation was a bit challenging, due to circumstances out of our control, and I truly value Tammy's patience and willingness to help. Your efforts have made a significant difference, and I am grateful for your commitment to providing excellent customer service."
We responded:
"Thank you, Michelle, for sharing your appreciation! I'm glad Tammy could assist you with your insurance renewal, especially given the challenging circumstances. Her patience and dedication truly make a difference. If you have any further questions, feel free to reach out to our office. We're here to help!"