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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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justin faulkner

August 7, 2025

5  out of  5
rating by justin faulkner
"They are always so helpful and pleasant anytime I call."
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Rebecca Lester

July 22, 2025

5  out of  5
rating by Rebecca Lester
"Great experience purchasing auto and rental insurance"
We responded:
"Thank you for your review, Rebecca! I'm happy to hear that you had a great experience purchasing insurance with us. Your satisfaction is important, and we're here to help with any future needs. Let us know if there's anything else we can assist you with!"
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Chelsea Lynn

July 22, 2025

5  out of  5
rating by Chelsea Lynn
"Great experience every single time. These guys offer so many services and Hannah always takes the time to thoroughly explain all my options. Have been with them for years and they always have my back!"
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Whittney McFarlain

July 18, 2025

5  out of  5
rating by Whittney McFarlain
"I cannot say enough great things about this place in particular . The staff know us by name .. they’re not only resourceful in their expertise , but also affordable and efficient. Highly recommend using their service"
We responded:
"Whittney, thank you so much for the fantastic review! I'm really happy you had such a positive experience with our office. Your support means a lot to us."
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Italian Travel and Tours

July 10, 2025

5  out of  5
rating by Italian Travel and Tours
"Greg Ochipa’s State Farm office is truly the best in town! They have written all our personal and many business policies for us for several years, and the service we receive from them is always friendly and professional. We have never had any issues with claims, and the agents are proactive in working with us to make sure we have the right products and good rates. Very highly recommend Greg and his staff!"
We responded:
"Thank you for your wonderful feedback! I'm so happy to know that our team has been able to provide you with friendly and professional service over the years. It's great to hear that our proactive approach and commitment to finding the right products and rates have met your needs. We truly appreciate your recommendation! If there's anything else we can assist you with, just let us know."
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Jennifer Chadwick

July 10, 2025

5  out of  5
rating by Jennifer Chadwick
"I love my insurance company! Everyone at this location has been more than helpful with all of my questions and insurance needs. They go above and beyond..always!"
We responded:
"Jennifer, thank you for your wonderful review. I'm glad to know that our team has been helpful with your questions and insurance needs. We always strive to go above and beyond for our customers. If you need any further assistance, we're here for you. - Greg Ochipa - State Farm Insurance Agent, Wilmington, NC"
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Beth Gore

July 9, 2025

5  out of  5
rating by Beth Gore
"Lovely staff who responds to all you inquiries with excellent customer service and care!"
We responded:
"Thank you for your review, Beth! I'm happy to hear that our team provided you with excellent service and care. We always strive to be responsive and attentive to your needs. Let us know if there's anything else we can assist you with!"
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Deb Malo

July 3, 2025

5  out of  5
rating by Deb Malo
"Very friendly and very knowledgeable. They go the extra mile to ensure a great experience. Highly recommend!"
We responded:
"Thank you, Deb! I'm happy to hear that you found our team friendly and knowledgeable. We always aim to go the extra mile for our customers. If you ever need anything else, just let us know!"
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Shelly Starzyk

July 3, 2025

5  out of  5
rating by Shelly Starzyk
"Tammy was so much help and did a great job.Every time I have dealt with her and every one else is such a great experience"
We responded:
"Thank you for your review, Shelly! I'm happy to hear that Tammy and the rest of our team have consistently provided you with great experiences. Your satisfaction is important to us, and we appreciate your feedback. Let us know if there's anything else we can assist you with!"
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Tanya Taylor

June 11, 2025

5  out of  5
rating by Tanya Taylor
"Seemless and spectacular service! Great pricing!"
We responded:
"Thank you for your review, Tanya! I'm happy to hear you enjoyed our seamless service and found our pricing great. If you ever need anything else, feel free to reach out!"
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Ming D

June 6, 2025

3  out of  5
rating by Ming D
"They respond quickly. They answer the phone call quickly. They can prepare the paperwork quickly. They made a typo on the form. It was a mistake and people do make mistake. But when I returned to fix the form they tried to blame me for sending them blurry documents and the other party who found the mistake. Maybe it was an individual case that doesn’t represent all, but I am not a huge fan of the fact that they’re not able to take responsibility when they made a mistake."
We responded:
"Thank you for sharing your experience. While the paperwork we received had some clarity issues that led to an error, we were glad to be able to correct it immediately. We understand how frustrating it can be when things don’t go as smoothly as planned and truly appreciate your patience. Your feedback helps us fine-tune our process, and we hope to serve you better in the future."
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DadLifeOf3

April 9, 2025

5  out of  5
rating by DadLifeOf3
"Mr Ken made it a breeze for me to get the coverage I wanted and was very knowledgeable and pleasant to speak with. Highly recommend."
We responded:
"Thank you for sharing your experience! We’re happy to know that Ken made things go smoothly for you. We truly appreciate you taking the time to share your thoughts. If there’s anything else we can help with, we’re here for you."
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Evan

April 8, 2025

5  out of  5
rating by Evan
"Had another great experience today with insurance and customer service. Tammy helped me add my new vehicle to my plan and remove the old one. Took maybe 4 minutes tops. And she had a new card and binder sent to my email within 5. (Probably a little less) was very easy to work with on my policy and which works best for my budget. Great service!"
We responded:
"Thank you for your kind review. We are grateful to serve you!"
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Chris Chance

March 29, 2025

5  out of  5
rating by Chris Chance
"Tammy is awesome! I love this office."
We responded:
"Chris, thank you for your wonderful review! I'm happy to know that you feel treated like family at our office. We genuinely care about our customers and strive to create a personable experience. If you ever need anything, we're here for you. - Greg Ochipa - State Farm Insurance Agent, Wilmington, NC"
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Terri Wagner

March 18, 2025

5  out of  5
rating by Terri Wagner
"I have been with this company for years and they have never done me wrong. Highly efficient staff as well as compassionate and professional people. Highly recommend."
We responded:
"Terri, thank you for your wonderful review! I'm glad you had a positive experience with our office. Your satisfaction is important to us, and we're here to help with any insurance needs or questions. - Greg Ochipa - State Farm Insurance Agent, Wilmington, NC"
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James Varrone

March 14, 2025

5  out of  5
rating by James Varrone
"Great service. Staff is always friendly and professional."
We responded:
"Thank you, James, for your wonderful feedback! I'm glad to know that our team's friendly and professional service made a positive impression on you. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Alex Wright

March 11, 2025

5  out of  5
rating by Alex Wright
"Everytime I work with Ochipa State farm insurance I have a great experience. I just worked with Tammy from that office and she was courteous, fast, and professional. Whether Im adding a new vehicle, new driver, or life insurance I reach out to to Ochipa! thank you guys and if your on the market for insurance please give them a call!"
We responded:
"Thank you, Alex, for your wonderful feedback! I'm happy to know that you consistently have a great experience with us. Tammy will be delighted to hear your kind words about her courteous and professional service. We're always here to assist you with any and all of your insurance needs. Don't hesitate to reach out if you need anything else!"
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Tiffany

March 7, 2025

5  out of  5
rating by Tiffany
"I love this office and Tammy who works there is so helpful and kind!! Highly recommend"
We responded:
"Thank you so much, Tiffany! I'm delighted to know you love our office and that Tammy has been so helpful and kind. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Michelle Green

March 5, 2025

5  out of  5
rating by Michelle Green
"I wanted to express my sincere appreciation for Tammy's assistance with my recent insurance renewal. This situation was a bit challenging, due to circumstances out of our control, and I truly value Tammy's patience and willingness to help. Your efforts have made a significant difference, and I am grateful for your commitment to providing excellent customer service."
We responded:
"Thank you, Michelle, for sharing your appreciation! I'm glad Tammy could assist you with your insurance renewal, especially given the challenging circumstances. Her patience and dedication truly make a difference. If you have any further questions, feel free to reach out to our office. We're here to help!"
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Vickie Elam

February 27, 2025

5  out of  5
rating by Vickie Elam
"Very pleasant and knowledgeable agent. It was great to talk to Lena. Highly recommend her for any insurance needs."
We responded:
"Thank you, Vickie, for your wonderful feedback! I'm delighted to know that Lena provided you with such a pleasant and knowledgeable experience. Your recommendation means a lot to us. If you ever have any insurance needs or questions, feel free to reach out. We're here to help!"
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Lia K

February 26, 2025

5  out of  5
rating by Lia K
"The agents at Greg Ochipa's office are so helpful and calm and always have the info I need on the spot. I highly recommend this office for friendly personal service!"
We responded:
"Thank you, Lia, for your wonderful recommendation! I'm happy to know that our team could provide you with the helpful and calm service you deserve. We're here for any of your insurance needs, so feel free to reach out anytime!"
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Daylene Thompson

February 25, 2025

5  out of  5
rating by Daylene Thompson
"Everyone at State Farm is super friendly and kind but I always talk to Hannah and I absolutely love her , she always answers all my questions. I will always come back and see Hannah"
We responded:
"Thank you, Daylene, for your wonderful feedback! I'm happy to hear that Hannah has been so helpful and attentive to your needs. We appreciate your loyalty and look forward to assisting you with any insurance needs. Don't hesitate to reach out if you have more questions or need assistance!"
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Joy

February 22, 2025

5  out of  5
rating by Joy
"Tammy communicated well and was very clear on any information I needed to know. Also answered all of my questions. Thanks again!"
We responded:
"Joy, I'm so happy to hear that Tammy was able to provide clear communication and answer all your questions! Your feedback is greatly appreciated. If you have any more questions or need assistance in the future, feel free to reach out to our office. Thank you once again!"
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David sink

February 20, 2025

5  out of  5
rating by David sink
"Lena Triplett Was awesome!! She saved me hundreds per year, and was extremely helpful. She definitely went above and beyond, and it is so nice to know that with my insurance I have a real person I’m working with, not an app. The customer service was amazing!!"
We responded:
"Thank you, David, for sharing your experience! I'm glad to hear that Lena was able to assist you so effectively and save you money. It's wonderful to know that you appreciate having a real person to work with for your insurance needs. Our team is here to provide amazing customer service, and we're always ready to help with any future questions or needs you might have!"
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Cheryl Dancy

February 19, 2025

5  out of  5
rating by Cheryl Dancy
"The agent that helped great. I really enjoyed working with her, made sure to keep me updated until I purchased my policy She made the process so easy. Happy to be with State Farm."
We responded:
"Thank you, Cheryl! I'm glad to hear that you had a positive experience with our office. It's wonderful to know that the process was smooth and that you felt well-informed throughout. We're happy to have you with State Farm and are here for any future needs or questions you may have!"